Don Manuelge Dona Imesha Divyanjalee
Abstract- Emotional Intelligence has increasingly been focused on, over the years, as a major determinant of managerial effectiveness in different organizational settings. This journal addresses the multilevel influence of EI on leadership behaviors, decision-making, and team performance. Based on theoretical frameworks, empirical studies, and case analyses, this study explores how EI can influence the adaptability of managers, the quality of decisions made, and the cohesion in teams emanating from various cultural and industrial backgrounds. These findings emphasize the introduction of EI in leadership training and organizational policies for achieving and sustaining performance and innovation levels. It further discusses the key dimensions of EI in relation to decision-making, conflict resolution, and employee engagement: self-regulation, motivation, social awareness, and relationship management. Additionally, it probes into how EI serves in developing a positive work culture, improves communication, and builds resilience in times of uncertainty. These findings have brought into focus a strategic need to incorporate EI training into leadership development programs for adaptive, empathetic, and efficient managers. This study gives actionable insights on how an organization can attempt to enhance managerial performance and portrays the importance of emotional intelligence in dealing with complexities emerging in modern workplaces.
