Authors: Ms. A. Madhumitha, Dr. S. Maruthavijayan
Abstract: Emotional Intelligence (EI) has emerged as a crucial factor influencing employee performance, organizational culture, and overall workplace effectiveness. This research paper explores the role of Emotional Intelligence in Human Resource Management (HRM), emphasizing how EI contributes to better leadership, communication, conflict management, employee engagement, and job satisfaction. The study was conducted using a structured questionnaire distributed through Google Forms, with responses collected from 100 participants across various sectors. Data analysis was performed using charts and tabular representation to interpret the relationship between EI and key HRM practices. The findings reveal that employees with higher levels of Emotional Intelligence demonstrate improved teamwork, adaptability, and stress management, leading to enhanced organizational productivity. Furthermore, the study highlights the importance of integrating EI-based training and development programs within HRM practices to foster a positive and emotionally healthy work environment. The paper concludes that Emotional Intelligence is not merely a personal trait but a strategic organizational asset essential for sustainable human resource development and effective management.
