Authors: Dr. Manjula Shivabasappa Devasur
Abstract: Artificial Intelligence (AI) and e-governance are among the most important and essential aspects in today’s world of study. E-governance guides government administration through the use of information and communication technology (ICT). Similarly, Artificial Intelligence is a human-created, technology-based system. There is a very close relationship between the two. The implementation of AI can be observed in almost all sectors, including governance. E-governance is technology-based, and the use of AI further strengthens it and enhances efficiency in administration. It also improves accuracy, speed, and effectiveness. AI and e-governance make it easier for citizens to access all government services and information. They encourage public participation and strengthen democracy. They simplify administrative processes and help in the easy implementation of government programs and schemes. They also improve communication, promote equality, and support secure data management. Additionally, they reduce duplication of work, improve administrative systems, and help deliver government services to even the most remote areas. They increase trust between the government and citizens. By making services available online, they enhance transparency and save both time and money by reducing the need for physical documentation. In this digital and computer-driven era, the use of AI has brought significant development to e-governance and is leading administration toward progress. However, it is important that policymakers, officials, and citizens use these technologies wisely to build an effective governance system.
DOI: https://doi.org/10.5281/zenodo.20112171
